PAYMENTS & CANCELLATIONS
PAYMENTS
A VALID CREDIT CARD is required to make a reservation.
ONLINE BOOKING STATUS:
Online bookings will resume with CampLife. Stay tuned.
ONLINE, PHONE, and IN-PERSON BOOKINGS:
DEPOSITS must be made within 24 hours of making your reservation or reservation will be cancelled. Site fees must be paid in full upon arrival.
NON-HOLIDAY one night stays require full payment at time of reservation. NON-HOLIDAY stays of 2 to 6 nights require 75% down at time of deposit.
HOLIDAYS and WEEKLY stays require 75% down per campsite or rental at time of deposit.
LONG TERM BOOKINGS:
SEASONAL & MONTHLY payments are according to license terms and must be paid in full with check or cash upon arrival.
SITE ASSIGNMENTS Clayton Park loses the potential for additional reservations, such as longer term stays, when a Camper requests a hold on a specific site. Should a Camper make a request for their site not to be moved, a site hold fee of $20 may be applied to your account.
CANCELLATIONS
There are no refunds of online booking fees. Refunds are based on the number of days notice prior to arrival date.
15 or more days prior to arrival: Receive deposit refund less service fee per site. RVs - $20. Rentals - $25
7 to 14 days prior to arrival: Receive a credit which is good for one year from date of cancellation.
1 to 6 days prior to arrival: No refunds on amount paid.
Same day cancellations and no-shows: Camper is obligated for the full amount of the reservation.
Customer is responsible for all fees associated with processing cancellations, including merchant & bank fees.
Site transfers are prohibited - Campers cannot give their site away to someone else.
A phone call does not confirm a cancellation. Your reservation is not cancelled until you receive an email of cancellation from Clayton Park.
SEASONAL & MONTHLY cancellations are according to license terms.
Trip Insurance: You may want to consider trip insurance to cover losses in the event of unforeseen cancellations and interruptions. Clayton Park offers this link for your convenience only, and makes no claims, no fees and no royalties from referrals or purchases. Link to Insure My Trip
DISCOUNTS
Discounts (Good Sam’s, etc.) apply to non-holiday nightly camping stays of less than one week. Longer term stays receive greater discounts.
DAMAGES
Should Clayton Park inspect your campsite or rental site and determine damages were incurred during your stay, Clayton Park will communicate information (email or phone) regarding any damages and costs incurred as a result of your stay, and will charge your credit card accordingly.
All policies are subject to change without notice.
